Privacy Policy

Studio 29 operates this website and is responsible for your personal data. If you have any questions about how we handle your information, contact us at info@studio29.shop.

When you place an order or create an account, we collect:

• Your name and email address
• Delivery and billing address
• Payment information (processed securely by Stripe — we never store card details)
• Order history

When you browse our website, we may also collect standard technical data such as your IP address, browser type and pages visited. This is used to keep the site secure and to understand how it is used.

We use your data to:

• Process and fulfil your orders
• Send order confirmations and dispatch notifications
• Respond to your enquiries
• Improve our website and products
• Meet our legal obligations

We will only contact you for marketing purposes if you have explicitly opted in. You can unsubscribe at any time.

We do not sell your personal data. We share it only with trusted third parties who help us operate our business, including:

• Stripe — payment processing
• Delivery carriers — order fulfilment
• Vercel — website hosting

All third parties are required to keep your data secure and to use it only for the purposes we specify.

We retain your order data for as long as required to fulfil your order and to meet our legal obligations (typically six years for financial records). You may request deletion of your account and personal data at any time by contacting us.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Data portability

To exercise any of these rights, contact us at info@studio29.shop. We will respond within 30 days.

We use essential cookies to keep the site functioning — for example, to maintain your session and shopping cart. We do not use advertising or tracking cookies.

We take reasonable technical and organisational measures to protect your data. All payment data is handled by Stripe and is never stored on our servers.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. We encourage you to review it periodically.